Refund & historical payment support

Current platform services

RifRooms is free for tenants and property owners. We do not accept new payments for contact access, listings, rooms, hostel packages, bookings or commissions. No refund is due for using the current free platform.

Payments made before the free-access change

Historical payment, refund and subscription records are retained for accounting, audit and customer-support purposes. If you believe a payment made before the free-access change was duplicated, incorrectly processed or remains unresolved, contact us with the original Razorpay payment or order reference. We will review the historical transaction and explain the applicable resolution.

Rent and deposits

We never collect rent, deposits or token money. Any such payment is between the tenant and the owner; RifRooms cannot refund it.

For support, see our contact page.